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Yes, Tixel does everything to ensure a safe transaction. To keep it safe we check uploaded e-tickets and sellers in multiple ways.
Organisers of this event require all sellers to go through a name change procedure. You will receive your newly generated ticket after seller completes the procedure.
We will keep our eye on this process and we won't release the payment to the seller until it's done.
No, unfortunately not. We want to keep everything as simple as possible. Sellers are able to sell tickets hassle-free with the matter of clicks. However, we always have the contact information, just in case of an emergency.
Yes, organisers of this event require sellers to go through a name change procedure. While it's a seller's responsibility, we will do as much as we can to help you get your ticket in a timely manner. We won't release payment to the seller until you get a ticket in your name.